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Tide to launch Tide Payment Acceptance in platform expansion

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  • Tide Payment Acceptance to offer simple and cost effective service integrated into business bank account
  • Mark Hazzard, formerly of Altior Solutions, Natwest and WorldPay, hired to head up new business area

London, 8th March 2021 ––Tide, the UK’s leading business financial platform has today announced it will expand its platform further, introducing Tide Payment Acceptance later in 2021. The product will initially be available in the UK and later rolled out to Tide’s new Indian business.

Tide Payment Acceptance will enable Tide members to accept payments from customers online, on the go or at their business premises, via card terminals. Tide Payment Acceptance will support members in increasing sales (through greater payment acceptance), improving cash flow (through quick access to funds) and removing the risks and costs associated with cash or bank transfers. Tide will focus on making the payment acceptance product simple and straightforward, with a transparent fee structure.

Adding Payment Acceptance is another major milestone in building out Tide’s business financial platform for micro and small businesses. Bundling payment acceptance into the business current account will give Tide members faster access to their funds and can make use of the advanced connectivity between Tide products and services. Integrations between payment acceptance, automated accounting and cash flow analytics, for example, means previously complex tasks and data analytics will be much more simple and efficient. 

The UK market for card acceptance amongst micro and small businesses is large, and growing. Over 1.2 million businesses within these segments are already using card acceptance tools, with a huge number migrating away from cash acceptance, largely due to the pandemic – the volume of ATM withdrawals was 40% lower in October 2020 compared to the previous year. Tide Payment Acceptance will support those transitioning away from cash with a simple and cost-effective service.

Tide has appointed Mark Hazzard as VP of Financial Services, to lead the development and launch of Tide Payment Acceptance. Mark has extensive experience in the merchant acquiring and payment acceptance space, having been involved in delivering Worldpay’s merchant acquiring platform and leading a programme to launch Tyl by Natwest. Following the launch of Tide Payment Acceptance, Mark will also be responsible for integrating products such as business insurance into the platform.

Oliver Prill, Tide CEO said: “I am delighted to have Mark on board to deliver Tide Payment Acceptance. His experience in the field is second to none and he is already making huge steps towards creating a simple and efficient product for our members in the UK and India.

Introducing Tide Payment Acceptance is a big step for Tide and takes us even closer to our vision of giving small business owners everything they need to manage their business banking and admin under one roof. Creating smart and simple connections between the products and services needed to run a business is what we are passionate about and what makes Tide unique – this is a very exciting addition to the platform.”

Mark Hazzard, VP of Financial Services at Tide said: “Payment acceptance has long been a complex and costly process for micro and small businesses. I am extremely excited by the prospect of bringing the service into the Tide platform and leveraging the full range of Tide products and platform capabilities. Combining payment acceptance with other services such as the current account, invoicing, lending and accountancy tools will enable Tide members to automate their financial tasks and have a holistic view of their business performance, demonstrating a significant time saving.”

Payment Acceptance is a BCR commitment for ClearBank and Tide. Tide will partner with a third party merchant acquirer to offer the service.


Tide is not a bank, but a business financial platform and the leading digital challenger in business banking services. We believe that a platform approach is the future of business banking, allowing us to offer both financial and admin services to SMEs saving them time (and money) to allow them to focus on what they love: running their businesses.

About Tide:

Tide’s mission is to help SMEs save time (and money) in the running of their businesses. The Tide business financial platform not only offers business accounts and related banking services, but also a comprehensive set of highly usable administrative solutions, such as full integration with accounting systems. Using advanced technology, all solutions are designed with SMEs in mind. Tide is now the emerging leader in SME challenger banking in the UK. Tide believes that truly serving SMEs well requires relentless focus on their needs. That is why Tide is SME only.

Tide has nearly 320,000 SME members with almost 375,000 business accounts. Since it was founded in 2015 and launched in 2017, Tide has raised investment from major backers including Anthemis, Augmentum, Creandum, Goodwater, Jigsaw, Latitude, LocalGlobe, Passion Capital, SpeedInvest and The SBI Group.

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